FAQs

Frequently asked questions about Family-to-Family

Donations made directly to Family-to-Family are tax exempt. Family-to-Family, Inc. is a non-profit organization, tax exempt under the 501(c)(3) section of the Internal Revenue code.  Our federal tax ID number is 57-1169066.  However, donations of any kind sent by a donor directly to a sponsored family are not tax exempt. This includes food and other items purchased, packed and shipped to a sponsored family care of the address of one of our community partner organizations.

The communities we sponsor are chosen for the most part based on U.S. Census Department poverty statistics.  We also research the specific needs of the community through conversations with local school officials, food pantry directors, church leaders, or other outreach workers who have detailed knowledge of the area.

Local outreach workers are the ones who identify families for sponsorship; families must live under the U.S. poverty line** (see below) and/or be eligible for food stamps (SNAP) or WIC, or children in the family must be eligible to receive free or reduced lunch in their local public school.  Family-to-Family relies on our outreach partners for specific knowledge of the needs of families in their communities.  A family’s eligibility is partly determined by a detailed initial questionnaire, supplied by Family-to-Family to our community outreach partners, and we require each applicant family to supply a food stamp id card or other documentation of income.

We have four family donation programs, and costs for each are slightly different.

Option 1: Individuals (or individual families) that sponsor a family through our online cyber-sponsorship program and who shop for and send “monthly drive items” (non-food basic necessities). Costs: $36.50 online per month for food plus $10-$15 for optional non-food items. Shipping for non-food items varies depending on size and weight, but we estimate on average $7-$10 per month. 
(APPROXIMATE) TOTAL: $55 PER MONTH 
(or $36.50 per month if you choose not to send optional non-food items).

OR

Chapters of donating families that each purchase groceries for their specific family through our online cyber-sponsorship program, and who shop for and send “monthly drive items” (non-food basic necessities) for their families together as a group in a 1-2 box monthly chapter shipment. Costs: $36.20 online per month for food; $10-$15 per month for optional non-food extra items plus approximately $4 each for 30% discounted FedEx ground shipping .

(APPROXIMATE) TOTAL: $50 PER MONTH (can be $36.50 per month if you choose not to send optional non-food items).

Option 2: “2 for 1”.  Individual donors or donor families share a sponsorship of a family in need with another donor through our online donation program. Costs: $18.50 online per month for food plus $10-$15 for optional non-food items.  Shipping for non-food items varies depending on size and weight, but we estimate on average $7-$10 every other month.
(APPROXIMATE) TOTAL AVERAGES $40 PER MONTH (or $18.50 per month if you choose not to send optional non-food items).

Option 3Chapters of donating families that each shop for and send a box of food to a specific family each month.  Costs: approximately $35 per month for food plus  $15-$18 shipping (if box is kept light, not too many cans) using 30% discounted FedEx ground shipping.
(APPROXIMATE) TOTAL: $50-$55 PER MONTH.

Option 4: Individuals or families that sponsor a “gap” family in Beverly, Kentucky. The family “shops” at the Red Bird Mission “Gap Pantry”. Costs: automatic monthly donation of $11.

Your generous monthly donation helps Family-to-Family provide desperately needed food to families registered with our organization.  Working with our partners on the ground [e.g., Feeding America food banks, Walmart, Kmart, IGA, Shoprite (see #13 below for a complete list)], F-to-F is able to provide all of our registered families with enough groceries each month to provide an average of 15 meals for their entire family of 4-6 members. In addition, your dollars help fund our Emergency Food Fund. This fund allows Family-to-Family to continue providing monthly groceries to recipient families that are registered with F-to-F but are currently unsponsored. In most cases these families have lost their sponsors and have been placed on our “to be sponsored” list.

Approximately 96% of your monthly donation supports Family-to-Family’s program costs, outlined above. The remainder of your donation supports F-to-F’s general operating expenses, helping to ensure program accountability and subsidizing research into new communities in need.

Please feel free to contact us with any questions you may have about how your monthly donation is used.

If a sponsored family doesn’t pick up their food and can’t be reached by our community partner for two consecutive months, the food provided with your donation will be given to another family in need in that community.

While it is very generous and kind to donate a larger amount, it creates difficulties in our recipient communities if one family receives a significantly larger amount of food than other families do. So, if you donate more than $36.20 a month, the extra amount will go to our Emergency Food Fund to purchase groceries for families that are between sponsors. However, in the case of very large recipient families (8 people or larger) we do encourage sponsors who are able to consider signing up twice (in essence making two $36.20 monthly donations) for groceries for “their” family…. or we assign two sponsors to the same family.

Our program matches families at a distance (usually families living in different parts of the country) in order to respect the privacy of both sponsoring and sponsored families, so we would not match you with a family in need in your own community. However, if you’re interested in helping local families, we suggest the following: Find the elementary school in your community with a large population of low income children (you can identify a school through the local DSS – Department of Social Services – office or even by asking a local food pantry director.) Once you’ve done that, email us the contact information for the school principal, and we’ll contact him/her to see if we can help through the school. We’ll specifically find out if the students and their families qualify for our program, and if the school would like to participate by becoming a Family-to-Family sponsored community. We would then link families identified by the school to a chapter of giving families from another part of the country.

Unfortunately, no. Our food box program is chapter based, with the chapter chair responsible for overseeing shipping and maintenance of the families in his/her chapter. It is just too difficult for us to administer and oversee the program with individual families around the country sending individual boxes. An individual family can however sponsor a family through our cyber-sponsorship program, by donating $36.20 a month to Family-to-Family for groceries purchased locally for a specific family, and then shopping for and sending non-food necessities to that same family through the mail.

Yes. If you’re starting a chapter, let us know which of our sponsored communities you’re interested in helping, and depending on the availability of families, we’ll do our best to match you and your chapter’s donors with families from that community. If you’re joining our cyber-sponsorship program you can choose the community you’d like to help online when you sign up.

Yes!  We have a 2-for-1 shared sponsorship program, in which two families share a sponsorship of a single family in need. Each donor family donates $18.20 a month online.  Read more.

Yes. You can sponsor a family through our online cyber-sponsorship program. Through this program option you sign-up on our website to sponsor a family for one year in the community of your choice. Your automatically deducted monthly donation of $36.20 purchases groceries locally for your sponsored family. You can also send “your” family (via your local post office) our suggested monthly drive item each month… things like toothpaste, shampoo, over-the-counter children’s cold medicines and warm winter gloves. Depending on the community, we encourage you to either write a monthly letter to your sponsored family (include in the box or mail separately), or communicate with them by e-mail through the community outreach center where they pick up the food your funds provide.

We purchase mainly discounted food from a variety of partner food banks and stores, depending on the location.

  • AL, Birmingham – Publix
  • AR, Montrose – The Arkansas Foodbank Network
  • FL, Orlando – Second Harvest Food Bank of Central Florida
  • GA, Marietta – Atlanta Community Food Bank
  • IL, Pembroke – Ultra Fresh Foods
  • KY, Beverly – The Red Bird Mission
  • KY, Jenkins (McRoberts) – Whitesburg, KY Walmart
  • LA, Lake Providence – Jong’s Market
  • LA, New Orleans – Winn Dixie
  • MA, Worcester – Worcester County Food Bank
  • MD, Baltimore – Giant Foods
  • ME, Cherryfield – The Good Shephard Food Bank
  • MI, Burton – Meijer Stores
  • MI, Flint – Food Bank of Eastern Michigan
  • MI, Paw Paw – Feeding America West Michigan Food Bank
  • MO, Rich Hill – Food Fair
  • NM, Thoreau – The Community Pantry (Gallup, NM)
  • NV, Whitney – Albertsons
  • NY, Brooklyn – The Bed-Stuy Campaign Against Hunger & The Shorefront Jewish Community Council
  • NY, Dobbs Ferry – Stop & Shop and Foodtown
  • NY, Hastings-on-Hudson – Stop & Shop and Foodtown
  • NY, Queens – Phoenix Foods
  • NY, Staten Island – Shoprite
  • NY, Yonkers – Food Bank of Westchester
  • TX, Waco – Restoration Haven
  • WV, Mingo County – The Warfield Shoprite (Warfield, KY)

Family-to-Family strongly encourages communication in the form of letter or email writing between donating and sponsored families.  We believe that communication not only creates community across the miles, but also that it expands the world and creates possibilities for families living in poverty.

At the same time, donating families should understand how difficult the act of writing a letter can be for people living in places where there is widespread illiteracy, a lack of motivation, and in some cases (e.g. The Navajo Nation) a language barrier.  For many of the families we help, writing anything is rarely a part of their home life.  If your sponsored family does not write back to you, do let us know, and we will contact our local community outreach partner to see how they might assist.  However, please do understand the limits living in extreme poverty places on your sponsored family… and know that their need for the food you provide remains great.

Yes! Family-to-Family is unfunded and is dependant upon donations for all its operational expenses. In addition, when a donor ends their family sponsorship, we continue to purchase groceries for that family for 3 months or until another donor is found. Individual donations help make these grocery purchases possible. To donate to Family-to-Family click here or mail a check to Family-to-Family, P.O. Box 255, Hastings-on-Hudson, NY, 10706.